Property Operations

Run every tenancy from one place.

Tenancy records, rent reviews, repairs and tenant messages in one place, with every step recorded. Rent always goes straight to you.

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What iPO Hub does

Tenancies

Tenancy agreements read for you and matched to the right property (monthly allowance by plan)
Every tenancy with its tenants, rent, deposit and documents in one record
Renters’ Rights checklist per tenancy, with the earliest date the next increase can take effect
Tenant information sheet sent and recorded

Rent reviews

Section 13 rent increases on the official Form 4A, with the dates checked against the rulesComply and above
Signed online and served on every tenant: by email where they have agreed, otherwise a post packComply and above
Tenants accept the new rent, or tell you they are applying to the tribunal, from their portalComply and above
The new rent starts by itself on the date, or at the tribunal’s figureComply and above
Local housing allowance comparison for each let property

Repairs

Repair reports from the tenant portal, or logged by you for a tenant
Contractors assigned to repairs, and overdue repairs chased automatically
AI repair triage with emergency hazard detectionComply and above
Awaab’s Law investigation and repair deadlinesComply and above

Tenant communication

Tenant portal with passkey sign-in, so documents are shared securely rather than by email
Messages to tenants by email and in the portal, kept in one thread per tenancy

Items without a label are on every plan, including the free Core plan. Compare plans

The rules behind it

Rent increases (Section 13 and the Renters’ Rights Act)Common gap: Increases agreed informally by message, with no record of the notice served or the evidence behind the new rent.

Under the Renters’ Rights Act, rent for assured periodic tenancies can only be increased through the Section 13 process.
Increases are limited to once a year, with at least two months’ notice on the prescribed form.
Tenants can challenge an increase at the First-tier Tribunal.

Repairs, damp and mould (Awaab’s Law)Common gap: Repair reports scattered across texts and calls, with no record of when a hazard was reported or acted on.

Landlords must keep the structure, exterior and installations (heating, water, gas and electrics) in repair.
Awaab’s Law sets strict deadlines to investigate and fix hazards such as damp and mould. It applies to social housing now and is being extended to private renting under the Renters’ Rights Act.

Keeping a record you can rely onCommon gap: Evidence spread across inboxes and folders, rebuilt from memory when it is finally needed.

If a council, the ICO or a tribunal asks, you need to show what you did and when: notices served, certificates given, repairs handled, data deleted.

Read the full liabilities guide →

Three questions worth asking yourself

Tap an answer. Nothing is stored or sent.

Do you know where every tenant’s ID and reference documents are stored, and when they will be deleted?
Could you show a tribunal exactly how and when you served your last rent increase?
If a council asked tomorrow, could you produce your gas, electrical and EPC records for every property in minutes?

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