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For Tenants

Your home, in one secure place.

If your landlord uses iPO Hub, your tenancy, repairs, documents and messages are in one tenant portal. It is free for tenants.

What you can do in the tenant portal

  • Your tenancy

    Your tenancy, property details and the rent payments your landlord has recorded.

  • Repairs

    Report a repair with photos and follow it until it is fixed. Confirm or decline visit times.

  • Documents

    Your agreement, certificates and notices, shared securely rather than by email.

  • Messages

    Message your landlord in one thread, kept with your tenancy.

  • Rent increases

    Read a proposed rent increase on the official form and accept it, or say you are applying to the tribunal.

  • Your landlord’s address

    The address where you can send your landlord notices.

You stay in control

  • Sign in with a passkey or an email link: no password to remember.
  • You choose whether formal notices can be sent to you by email. If not, they come by post.
  • Choose how you are contacted, and download a copy of your data or ask for it to be erased.

How we protect your data: Security & privacy

How to get access

Register with the email address your landlord has for you and follow the link we send. If your account is not linked to your tenancy straight away, you can send your landlord a request to link it.

Go to the tenant portal →