The routine work, done for you. People stay in control.
Atlas and the agent workforce run the day-to-day work on your portfolio, each within a defined scope. Every action is logged, and you can switch any agent off.
The 4-Tier Human-in-the-Loop Matrix
Every agent action has one of four levels of human oversight, decided by iPO One OS rather than by the agent itself. The more an action matters, the more a person is involved.
Deterministic
Fixed rules with no AI judgement. The outcome is predictable and every run is logged.
Autonomous
Routine work the agent completes on its own, within its scope, with every action logged.
Supervised
The agent prepares the action and a person approves it before anything happens.
Human-controlled
The agent can only draft or flag. People decide and act, with two sign-offs for actions with legal effect.
The Agent Workforce
Our agents run the day-to-day work on your portfolio, each within a strictly defined scope. No agent can hold funds, sign contracts, or act outside its authorised domain.
Onboarding & Records
Builds your portfolio record. Finds your properties from Companies House, EPC and postcode data, reads the tenancy agreements and certificates you upload, matches them to the right property, and asks for any evidence that is missing.
- ›Portfolio discovery from Companies House, EPC and postcode data
- ›Tenancy agreements read for you (monthly allowance by plan)
- ›Certificates read and matched to properties
- ›Missing-evidence prompts
You stay in control: Nothing is added to your portfolio until you confirm it.
Repairs & Triage
Reads every repair report and message, from the tenant portal, email or WhatsApp, works out how urgent it is and gets it to the right person. Keeps an eye on empty properties.
- ›Repair triage with emergency hazard detection
- ›Vacant property checks
- ›WhatsApp repair intakeawaiting setup
You stay in control: Anything it is not sure about goes to a person to check.
Compliance
Tracks gas safety, EICR, EPC and other certificate expiry, Awaab's Law repair deadlines and Companies House filings across the portfolio, and books a contractor when a check falls due.
- ›Certificate expiry tracking
- ›Awaab's Law deadlines
- ›Contractor booking for due checks
- ›Company Health (filings and charges)
- ›Companies House change and fraud alerts
You stay in control: Urgent expiries and anything with legal effect come to you to approve.
Tenancy Lifecycle
Keeps a running tenancy on track. Tells you when a rent review is possible, reminds you to record notices you post so they count, checks a week before a rent increase starts whether it can take effect, and reminds tenants the day before a visit.
- ›Rent review reminders
- ›Reminders to record posted notices
- ›Rent increase start checks
- ›Visit reminders for tenants
- ›Renters' Rights checklist
You stay in control: Never serves a notice or changes rent on its own: you draft, sign and serve.
Finance
Matches contractor invoices against repairs and quotes, matches bank credits to rent, and compiles company verification packs and year-end packs. Flags anything that does not add up for your sign-off.
- ›Invoice matching against repairs and quotes
- ›Rent matching from bank statements
- ›Company verification and year-end packs
- ›Open Banking feedplanned
You stay in control: Never approves or moves money: every financial decision is yours.
Communications
Sends tenant and landlord messages by email, in-app message and WhatsApp, chases overdue repairs, and sends the weekly portfolio digest. Every message is labelled as AI-assisted and respects contact preferences.
- ›Email and in-app messaging
- ›Overdue repair chasing
- ›Weekly portfolio digest
- ›Opt-in/opt-out enforcement
- ›WhatsApp messagingawaiting setup
You stay in control: Formal notices are emailed only with the recipient’s consent; otherwise they go by post.
Switch any agent off
Each agent has an on/off switch on your Agents page. Switching one off stops what it sends or does for you. Your dashboard keeps tracking deadlines, so you can do that work yourself.
Connect your own AI assistant
Connect an AI assistant that supports MCP to your portfolio, with your approval and a connection you can revoke at any time. Enterprise
Compare plans →Every Agent Action Is Auditable
Every agent action is recorded in a tamper-evident audit trail. People retain override authority at every tier. No agent can hold funds, sign contracts on behalf of iPO Hub, or act outside its defined scope.
Read our governance framework →